GDPR Notice

Data Controller

The data controller responsible for processing your personal data is Nervio Sigorta in accordance with Law No. 6698 on the Protection of Personal Data ("KVKK").

Processed Personal Data

When using our services, your personal data in the following categories is processed:

Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Providing, managing and developing insurance services
• Managing customer relationships and ensuring customer satisfaction
• Fulfilling legal obligations (Insurance Law, KVKK, etc.)
• Conducting risk management and insurance technical operations
• Conducting marketing and communication activities
• Analyzing and improving website usage
• Taking security measures and preventing unauthorized access

Legal Basis for Processing Personal Data

Your personal data is processed based on the following legal grounds specified in Articles 5 and 6 of the KVKK:

• Your explicit consent
• Being directly related to the establishment or performance of the contract
• Fulfilling our legal obligation
• Fulfilling our legal liability
• Our legitimate interests

Transfer of Personal Data

Your personal data may be shared with the following persons and institutions within the scope of providing our services and fulfilling our legal obligations:

• Insurance companies and agencies
• Legally authorized public institutions and organizations
• Our business partners and service providers
• Our legal advisors and audit firms

Method of Collecting Personal Data

Your personal data is collected through our website, phone, email, application forms and other communication channels by automatic or non-automatic methods.

Your Rights Under KVKK

In accordance with Article 11 of the KVKK, you have the following rights:

• Learn whether your personal data is processed
• Request information if processed
• Learn the purpose of processing and whether they are used in accordance with their purpose
• Know the third parties to whom your personal data is transferred at home or abroad
• Request correction if your personal data is processed incompletely or incorrectly
• Request deletion or destruction of your personal data
• Request notification of correction, deletion, destruction operations to third parties to whom personal data is transferred
• Object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems
• Request compensation for damages if you suffer damage due to unlawful processing of your personal data

Method of Exercising Your Rights

To exercise your rights under the KVKK, you can apply in writing with documents identifying your identity or through our registered electronic mail (KEP) address. Your applications will be finalized within thirty days at the latest from the application date.

Contact

You can contact us to exercise your rights under the KVKK or for your questions: